Thank you for choosing ServiFocus digital products. We truly appreciate your trust in us. While we strive to deliver the highest-quality resources, we understand that there may be situations where things don’t go as planned.

Refunds
Because our products are digital and instantly accessible after purchase, refunds or exchanges are generally not offered. Once a digital file is downloaded, it cannot be returned in the traditional sense. This policy helps protect the integrity of our content and prevent misuse.

That said, customer satisfaction is very important to us. If you believe our product didn’t meet your expectations, we’d love to hear from you. Your feedback helps us continually improve and create better tools for future users.

Valid Refund Reasons
Refunds will not be issued for reasons such as “not what I expected,” “accidental purchase,” “not relevant to me,” or similar claims. However, if you can show that you tried to use the product and encountered a genuine issue or error that made it unusable, we will review your case. Constructive feedback and examples of how the product did not perform as intended will be required.

Refund Eligibility
Refund requests must be made within 14 days of purchase. Please note that requests made on the same day of purchase without attempting to use the product are not eligible for a refund.

Your feedback plays a key role in improving our resources, and we genuinely appreciate your honesty and cooperation.

If you wish to request a refund or discuss any issues, please contact us at support@servifocus.com.

Thank you for your understanding and support — your satisfaction remains our top priority.